FAQs

Registration FAQs

Your race entry fee is non-refundable and bib numbers are not transferable to other runners. Absolutley no exceptions.

Yes! If you cannot run in 2019, you may defer your registration to the 2020 race for an additional $30 fee.

How to Defer A Race Entry

  • Log into your Active Network account: myevents.active.com
  • Find “2019 Eugene Marathon” and select change event
  • Follow the prompts to transfer your registration to 2020. The $30 transfer fee is paid at the end of this process.

Note: You must defer your registration by March 29. Registration transfers are only valid for the 2020 event.

Check your email for an official confirmation email after registration. Additionally, click here to confirm your race registration. Look for “2019 Eugene Marathon” listed under your events.  If you still cannot find your registration, please email us at  info@eugenemarathon.com or call 877-345-2230.

No. Once you have signed up via Crowdrise and committed to the fundraising minimums, you are required to fundraise the total amount. No cancellations are allowed.

Yes!

How to Transfer Race Distances

  • Log into your Active Network account at myevents.active.com
  • Find the Eugene Marathon race and select “change event category”
  • Follow the prompts to select a new race distance. If you are upgrading to a more expensive race, you will pay the price difference at the end.

Note: Online changes to an event distance must be completed by March 29, 2019.  If you choose to switch race distances after March 29th, you must do so at the Health & Fitness Expo.  Pick-up your race packet for the race you originally signed up for and proceed to the “Registration Troubleshoot” booth. There is no charge to downgrade race distances and there is no refund for the price difference. When upgrading to a longer race distance, you will be charged the current price difference.

Yes!  Log into your Active Network account at myevents.active.com.  Find the “2019 Eugene Marathon” and follow the prompts to adjust your bib name, estimated finish time, email address, etc.   Some fields are not editable; if you need additional help, email us at info@eugenemarathon.com.  Changes made in your Active Network account after March 29, 2019 will NOT be reflected on your bib or in results.  You must go to the “Registration Troubleshoot” booth at the Health & Fitness Expo to change anything in your profile after March 29th.

You are welcome to pick up your packet and receive your t-shirt at the Health & Wellness Expo. We do not mail shirts, medals or race packets to participants. If you are injured but can still walk or jog, you may want to switch your registration to a shorter distance.

Yes. After online registration closes, you can register in person at the Health & Wellness Expo only. There is no race day registration for the Marathon or Half Marathon.

  • Friday, April 26th at the Expo: Registration open for all four races.
  • Saturday, April 27th at the Expo: Registration open for the Marathon and Half Marathon.

Online registration for all races closes on April 19, 2019 (mail-in registration closes on March 29th).

Yes! Active.com handles all registrations and uses a security technology called Secure Socket Layers, SSL, which encrypts your personal and credit card information while transferring it from your Internet browser to the Active.com servers.

Packet Pick-Up FAQs

Yes. Your race packet includes your official race bib (with timing tag attached), safety pins for your bib and zip tie for your gear check tag. Moreover, you must wear your bib on race day. If you do not pick up your race packet at the Expo you will not be able to run the race. Packets cannot be mailed.

Race packets are available for pick-up at the Health & Wellness Expo. (See the Eugene 5K & Kids Duck Dash web pages for specific packet pick-up instructions for those races being held on Saturday).

Please bring a photo ID and a hard copy of your registration confirmation email.  Bib number look-up information is easily accessible at the Health & Fitness Expo.

Yes. Friends must have a copy of your registration confirmation email you received during registration.

We provide a race day late packet pick-up option ($15) for participants who absolutely cannot pick up their packet during expo hours. Participants may purchase this option when registering online or click here to purchase. (Race Day Packet Pick-up is only available for purchase until April 25, 2019)

Policies

  • Participants purchasing this service must pick-up packets on race morning between 5:30 – 6:15 a.m.  
  • Race officials shut down this service promptly at 6:15 a.m.
  • Only pre-paid participants can pick-up their packets race morning.
  • No refunds regardless of when you pick your packet up

Interested in joining us at the Health and Wellness Expo? Check out this page that highlights all you need to know to reserve a booth.

Race Information FAQs

Yes! The Marathon & Half Marathon courses are USATF certified. Therefore, you can qualify for the Boston Marathon, Olympic Trials, and yes, even set an official world record.

All participants must finish the marathon in 7 hours. In order to do so, you need to maintain a 16 minute per mile pace or you should move to the sidewalk. At that time, there is no traffic protection and water and aid stations are shut down. Officials will sweep the course to make sure all runners and walkers are safe.

The Half Marathon time limit is 3.5 hours, which means that runners and walkers must maintain a 16 minute per mile pace. At that time, traffic protection and the water and aid stations shut down. The finish line remains open for the entire 7 hours for Marathon participants, so Half Marathon runners can cross the finish line and receive a medal up to 7 hours.

Yes. Check our Race Day Details page to find information.

Yes. If you are a wheelchair participant, please note this on your entry form. Please email info@eugenemarathon.com if you are planning to race in a wheelchair so we can make appropriate accommodations.

  • Marathon: 16 years old by race day to participate
  • Half marathon: 12 years old by race day to participate
  • Eugene 5k: 5 years old by race day to participate
  • Kids Duck Dash: 4 years old to 12 years old by race day to participate

iPods, walkmans and other earpiece music devices are allowed on the course. If you choose to wear one please be extra cautious and mindful of the volume of your music and your presence on the course.

No. Baby strollers and joggers, baby carriers, in-line skates, bicyclists, or unregistered runners are not allowed on the course. However, there is a baby jogger start for the Eugene 5K race. Runners & walkers with baby joggers in the 5K should line up at the back.

No animals (except for service animals) whatsoever are allowed on the course or finish line.

Yes, there are portable restrooms located at the start and finish lines, as well as along the course.

Yes. You MUST wear your bib to be recorded and receive an official race time. You do not need to return your bib after finishing the race.

Updated shuttle information for 2019 will be posted soon!

Shuttles to the start leave every 5 minutes from shuttle stop locations (Valley River Inn, Hilton Eugene, Gateway in Springfield).  Pre-race shuttles are only available to race participants from 5:30 – 6:40 am.  Post-Race shuttles are available to participants and spectators.  They leave from the Finish Festival and stop at the same pre-race shuttle locations, running every 15 minutes from 9:30 am – 3:00 pm. For complete shuttle information and parking tips visit the Race Day Details page.

Other FAQs

We need your help! Click here to find out how to volunteer. All volunteers receive an official volunteer t-shirt, post-race refreshments and an all-around great experience!

Visit our Run for Free page to learn more about fundraising money for charity and running the 2019 Eugene Marathon for free. This is a great way to give back to the community while investing in a marathon!

Absolutely! The Health & Wellness Expo is open to the public. On race day, family and friends can cheer at multiple locations along the course. Check out the Entertainment and Spectator webpages for more information. Friends and family can enjoy the Finish Festival and help their loved one celebrate after the race!

Absolutley! We are the first race in Lane County to “Go Green.” In 2008, Runner’s World magazine listed us as one of the “Top10 Greenest Races in North America.” Since then, we consider best practices in our everyday planning. In 2016, we became the first race in the Northwest to achieve Gold Level Certification from the Council for Responsible Sport, and achieved gold in 2018.

All inquiries related to sponsorship should be directed to Assistant Race Director Ian Dobson at ian@eugenemarathon.com.

All media inquiries should be directed to Director of Communications Justin Hanes at justin@eugenemarathon.com.

All unanswered questions should be directed to info@eugenemarathon.com. Please allow at least five business days for a response. If you have called our office and left a message, email is the best way to get in touch as we are often out on the course or meeting with local businesses.

FAQs